Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.3
Location
6.8
Service
8.1
Dining
7.0
Guest reviews
7.2/10
based on 10 reviews
8.3
8.3/10 based on 98 reviews
Mark
United States,
October
2024
8.0/10
I had a pleasant stay at this hotel, which is tucked away in a serene snow country area. The rooms, though a bit snug for two adults, were lovely and well-maintained. The service was top-notch, with friendly staff who were genuinely helpful. On the downside, the dining offerings were a bit too strongly flavored for my taste. Overall, it was a nice experience, especially for those looking for a quiet retreat with great onsen facilities.
Rooms
7.0
The rooms were lovely but not very spacious, at most 15 square meters, which made it a bit cozy for two adults.
Service
9.0
The staff was efficient and very friendly, especially the one who spoke Mandarin; they helped me arrange for my luggage transfer effortlessly.
Location
8.0
The location is peaceful and great for relaxing, although it might not suit everyone as it's right out of the way in the snow country.
Dining
7.0
The dining experience was fantastic, but the flavors were a little too strong for my liking, and it was a traditional set meal.
Facilities
9.0
The facilities included a relaxing onsen area that's perfect for unwinding after a day of activities.
Ernest
United States,
October
2024
7.6/10
I had a lovely stay at this hotel! The rooms were spacious and offered a beautiful view of the garden, which was a perfect spot to relax. The staff was very friendly and helpful throughout my visit. However, the location is a bit remote without a car, and the dining options could be more varied. Overall, it was a solid choice for a getaway, especially for the good value for money.
Rooms
9.0
The room was spacious with twin beds and a wonderful view right on the beautiful garden.
Service
8.0
The staff were friendly and helpful, making my stay more enjoyable.
Location
7.0
Although Hida-Furukawa is a bit remote without a car, it’s close to nature and offers a relaxing atmosphere.
Dining
6.0
Dining options were decent, but I would have liked to see more variety in the menu.
Facilities
8.0
The hotel had a relaxing onsen which I really enjoyed.
Francis
United Kingdom,
September
2024
7.0/10
The hotel is located in Hida-Furukawa, which, while a bit remote, is just a short taxi ride from the train station. The Japanese-style bedroom had an amazing mountain view, and everything was clean and comfortable. The staff were extremely professional, even assisting my mother with a wheelchair upon arrival without us having to ask for help. However, I found the location a bit inconvenient if you don't have a car, and the noise from the road could be bothersome at times.
Rooms
7.0
The Japanese-style bedroom was clean and offered a stunning mountain view, although it was quite small.
Service
9.0
The service was extremely professional, and I appreciated the extra assistance provided to my mother.
Location
6.0
Located in a remote area about 18 km from Takayama, it's close to the Hida train station, which is convenient for visiting the area, but you should be aware of the limited travel options without a car.
Dining
7.0
The dining options were good and typically Japanese, but they didn’t quite cater to my taste.
Facilities
6.0
While the hotel had basic amenities, it could benefit from more recreational options.
Clive
United Kingdom,
September
2024
6.2/10
The hotel is located in a remote area, which gives it a unique charm, especially for those who love nature. The staff was very warm and welcoming, particularly one who spoke Mandarin. On the downside, the rooms were a bit small, and the view was obstructed by an unattractive building and bridge. Overall, it's a good spot if you're looking for a quiet getaway.
Rooms
6.0
The rooms were a little small for my liking, but they featured a small balcony with a snowy view just outside. However, the scenery was somewhat spoiled by an ugly building and a concrete bridge.
Service
7.0
The service here was very friendly and made me feel welcomed. However, I did notice a lack of housekeeping service, as they only changed towels.
Location
5.0
The location is a bit remote, especially if you don't have a car. It's nestled in snow country, about 18 km from Takayama, which might not be convenient for everyone.
Dining
7.0
The dining experience was good with a traditional set meal, although some dishes were a bit too strong-flavored for my tastes.
Facilities
6.0
The hotel's facilities were decent, providing a comfortable space for relaxation, though there could be more amenities.
Frank
United Kingdom,
August
2024
7.8/10
The hotel has a lovely and quiet atmosphere, ideal for relaxation, and the staff is friendly and helpful. The rooms, while lovely, are a bit small, and the location is a little remote without a car. However, the amenities like the Onsen and the dining options were fantastic, adding great value to the stay.
Rooms
7.0
The rooms were lovely but quite small, around 15 square meters, and had a view that, while beautiful, also included an unappealing concrete bridge and a small building.
Service
8.0
The staff was very friendly and attentive, although it was a bit challenging to communicate in English at times.
Location
7.0
The hotel is located in Hida-Furukawa, which is about 18 km from Takayama. It's a bit remote, so having a car is a plus, but it's close to nature and perfect for a relaxing getaway.
Dining
8.0
The dining experience featured typical Japanese cuisine, which was excellent, though some dishes were a bit too strong for my taste.
Facilities
9.0
The hotel boasts great amenities, including a fantastic Onsen that enhances the overall experience.
Fred
United States,
August
2024
7.8/10
I had a pleasant stay at this hotel located in Hida-Furukawa, a picturesque area about 18 km from Takayama. The staff was incredibly friendly, and they made me feel welcome throughout my visit. However, I found the rooms to be a bit small, and the dining experience was decent but not my favorite. Overall, the location was scenic and very convenient for exploring the region.
Rooms
7.0
The rooms were small but clean and comfortable. I appreciated the spaciousness of the common areas more than the rooms themselves.
Service
8.0
The service was warm and friendly, although communication in English was somewhat challenging. Nevertheless, the staff really tried to make my stay enjoyable.
Location
8.0
The hotel is situated in a beautiful location in the snow country, making it a great spot to relax and explore. However, being near a main road meant I could hear some vehicle noise from my room.
Dining
7.0
The food was generally good, though the flavor could be a bit strong for my taste. It was definitely an authentic Japanese experience, which some may find appealing.
Facilities
9.0
I enjoyed the facilities available, especially the onsen, which provided a nice relaxing experience after a day of exploring.
Ben
United States,
June
2024
7.0/10
I had a mixed experience at this hotel. The location is quite remote, nestled in the snow country, which might not suit everyone, but the onsen is super relaxing. The rooms were small but clean, and I appreciated the friendly service, especially when they helped with my luggage. Dining was typical Japanese and a bit strong for my taste, but overall, I found it to be decent value for money.
Rooms
7.0
The rooms were small but clean, featuring a kitchenette and a small balcony. While the view was partially blocked by a concrete building and bridge, I could still see the mountains in the distance.
Service
9.0
The service was extremely polite and helpful, especially when they assisted my mother with a wheelchair without it being requested. They were efficient in arranging our luggage transfer.
Location
6.0
The location is quite remote in Hida-Furukawa, about 18km from Takayama. It's very quiet and relaxing but may not be ideal for everyone. Just keep in mind there is some vehicle noise if your room faces the main road.
Dining
7.0
The dining experience was typical Japanese and included a traditional set meal. It was fantastic, but the flavors were a bit too strong for my liking.
Facilities
6.0
The hotel offered a relaxing onsen, which I really enjoyed. However, other facilities seemed limited.
Charles
United States,
June
2024
7.4/10
The hotel provided a peaceful retreat in Hida-Furukawa, surrounded by stunning mountain views and a relaxing onsen experience. While the rooms were clean and comfortable, the service left something to be desired, particularly regarding responsiveness and accommodation for guests with special needs. The location is quite remote, which may be a downside for those relying on public transport. Overall, it offers good value for money, especially with the charming dining options available.
Rooms
9.0
I stayed in Room 206, which was spacious and had a beautiful view of the garden and mountains. The room was clean and comfortable.
Service
5.0
I found the staff to be less helpful compared to other onsen hotels I've visited. They seemed a bit impatient, especially when my mother needed wheelchair assistance.
Location
6.0
The hotel is nestled in a quiet area of Hida-Furukawa, about 18km from Takayama, making it a bit out of the way. It's also near the main road, which could be noisy if your room faces it.
Dining
9.0
The dining experience was delightful, with delicious traditional Japanese meals that were truly wonderful.
Facilities
8.0
The onsen facilities were relaxing and quiet, perfect for a soothing experience.
Michael
United Kingdom,
May
2024
7.4/10
The hotel is in a beautiful, serene location, perfect for relaxation and close to nature. The staff was friendly and made me feel welcomed. However, the rooms were a bit on the small side and the dining experience was quite specific to Japanese tastes, which I didn't fully enjoy. Overall, it was good value for money, especially being so close to Hida train station.
Rooms
7.0
The rooms were a little small and had beds instead of traditional tatami, but it was still comfortable enough for my stay.
Service
9.0
The staff was extremely professional and made a genuine effort to make me feel at home, especially one staff member who spoke Mandarin.
Location
8.0
The hotel is located in Hida-Furukawa, about 18 km from Takayama, which felt a bit remote without a car, but I enjoyed the peaceful surroundings.
Dining
6.0
The dining experience featured traditional Japanese meals, which were flavorful but a bit too strong for my liking.
Facilities
7.0
Facilities were adequate, contributing to a relaxing atmosphere, although I wish there were more amenities available.
Phil
United Kingdom,
May
2024
7.0/10
The hotel is located in Hida-Furukawa, which is a little far from Takayama but offers a lovely, quiet atmosphere surrounded by nature. The rooms, while clean and comfortable, faced a tiny bar with no real view, which was a bit disappointing. The staff were incredibly helpful and friendly, making my stay enjoyable. However, the dining options, while typically Japanese, didn’t quite cater to my taste, and the noise from nearby vehicles could be bothersome at times.
Rooms
7.0
The rooms were clean and comfortable, but they faced a tiny bar with no real view, and the kitchenette had only a single hotplate and microwave. The small balcony had some snow just outside, which was nice.
Service
9.0
The staff were really helpful and overly friendly, even accommodating my mother's needs with a wheelchair without it being requested.
Location
7.0
The hotel is situated in Hida-Furukawa, about 18 km from Takayama and a bit far from the JR station. However, it's close to nature and perfect for relaxation.
Dining
6.0
The dining experience was typical Japanese, which I don't particularly favor, though it was explained well in English. Some dishes were fantastic, but a bit too strong flavored for my taste.
Facilities
6.0
The facilities were decent but nothing too extraordinary.
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